Terms of Service

Services

Vizira Events provides corporate event planning, destination management, and VIP travel services in Rwanda and across Africa. All services are subject to a formal agreement signed prior to commencement of work. Submitting an enquiry or booking a strategy call does not constitute a contractual commitment on either side.

Payment & Cancellation

Payment terms, deposit requirements, and cancellation policies are specified in each service agreement. As a general guideline, a non-refundable deposit of 30–50% is required upon signing to secure your event date and reserve suppliers. Cancellations within 30 days of the event date may incur additional charges reflecting supplier commitments already made on your behalf.

Specific payment schedules and refund conditions will be outlined in your individual contract and may vary based on event scale and lead time.

Limitation of Liability

Vizira Events exercises all reasonable professional care in planning and delivering events. However, we shall not be liable for circumstances beyond our reasonable control, including but not limited to: force majeure events, weather conditions, third-party supplier failures, travel disruptions, or government actions. Our total liability in any circumstance shall not exceed the fees paid by the client for the specific event in question.

Intellectual Property

All content on this website — including copy, design, photography, and branding — is the property of Vizira Events and may not be reproduced, distributed, or used without prior written consent. Event concepts, proposals, and creative briefs developed by Vizira Events remain our intellectual property until a signed agreement and deposit are in place.

Governing Law

These terms and any disputes arising from the use of this website or engagement with Vizira Events are governed by the laws of the Republic of Rwanda. Any disputes shall be resolved in the competent courts of Kigali, Rwanda, unless otherwise agreed in writing.

Contact

For questions regarding these terms, please contact us at hello@viziraevents.com.